MYR 50,000-65,000 PA
Remote, Malaysia
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About Tribal
Tribal is a leading EdTech business providing market leading software solutions to the global education market. We strive to research, develop and deliver the products, services and solutions needed by education institutes worldwide to support their primary goals of educating students, providing optimum learning experiences and ultimately delivering successful outcomes.
The Professional Services team supports our customers through a collaborative approach so that we can achieve successful outcomes for them and growth for all.
The role
The role of the Resourcing Coordinator is to facilitate the allocation of Tribal consultants to customer assignments for the delivery of professional and technical services consultancy. The Resourcing Coordinator plays a key role in the day to day management of responding to new resourcing requests, liaising with customers and internal Tribal teams, and updating the Professional Services Operations (PSO) system.
The Resourcing Coordinator will utilise various business systems which facilitate the requests and assignment of Tribal consultants, including service catalogues, online booking request forms, consultancy request ticketing systems and shared mailboxes.
The Resourcing Coordinator will facilitate and attend various internal meetings and produce agendas and meeting notes where required. The Resourcing Coordinator will on occasion deputise for the Resource Manager in planning meetings with Project Managers.
The Person
Customer focused and committed to high-quality services
Self-motivated and ability to manage own priorities
Multi-tasker
Organised and ability to create and maintain plans of action
Experience of managing a shared mailbox
Experience of delivering or supporting project management
What can Tribal offer me?
This is an unrivalled opportunity to join a team of driven, meticulous, and passionate professionals, who are challenging the status quo of products that are provided globally to institutions that specialise in education, training, and learning. Our software is world class, and we believe we give our teams the tools, environment, and training to be world class too.
Not only will have full access to learning resources to continue to up-skill whilst part of our team, but we offer competitive salaries, a flexible working environment, and a generous range of benefits.
To apply please complete our short application form attaching your most up-to-date CV
As an equal opportunity employer, Tribal celebrate diversity and are committed to creating an inclusive environment for all employees. We make sure that our recruitment and selection processes never discriminate based upon any protected characteristics and actively welcome applications from all groups, not least those underrepresented in the tech sector. To safeguard this we are signatories to Tech Talent Charter to better enable us to be a responsible business.
Note to all applicants - Tribal reserve the right to close an advertisement to applications ahead of the advertised closure date. For this reason, shortlisting may take place prior to the closing date on some occasions. With this in mind, please do not hesitate to apply early.
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